Doug and Cathy Cross

Our customers love our work


Cross Electrical's knowledge and expertise in every aspect of electrical work has resulted in repeat business and multiple referrals. With skills built up over 28 years experience in the business, Doug Cross can zero in on the problem and resolve it in a timely manner. Cross Electrical handles both small and large projects with equal zeal and commitment. We offer a wide array of services for residential and commercial clients. Our customers are highly satisfied with our work, and are eager to express their opinions. Here is a small sampling of our business affiliations, extensive customer feedback and favorable press.


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Business Associations


 

Better Business

 

Angies List



Awards and Accolades


  • Voted 2010, 2011, 2012, 2013 Reader's Choice Best Electrical Service in Fremont, California

 



Yellow Pages.com Testimonials


Our Yellow Pages website has many testimonials we are proud of. Below are just a few of many testimonials taken from our Yellow Pages.com, all written by our happy and satisfied customers.

Want even more assurance of our quality service and dedication? Then click here to view even more testimonials from our satisfied clientele at our Yellow Pages.com webpage.


header 3 icon Great service, excellent skills

"I short circuited a section of my electrical connection. I called PG&E rep and he checked everything and figured there may be a bad GFI receptacle or another GFI receptacle that he was not able to locate. I called Cross electric and Cathy started off the diagnostics on the phone itself. If that had fixed the problem, they would have lost the fee as it was free diagnostics. I guess this is where they differ from the mediocre electricians as there was more intent to help a needy person than looking at it as an opportunity to make money. The fee was $10/hr cheaper than another guy I tried and the other person could not come till Tuesday Morning. Doug showed up the same day, zeroed in on the problem and fixed in in no time. Quite impressed and would highly recommend to my friends."
- sunandg, Fremont, CA


header 3 icon A Blessing!

"What a wonderful company. Both Doug and Cathy were a pleasure to work with! I had a power outage on one side of my home and two other electricians could not figure out the problem, then a friend told me about Cross Electrical."
" What a blessing. Doug came out right away and fixed the problem within a half of an hour! The price was great and the friendly personality of both Doug and Cathy made me comfortable and at ease. This team of two is wonderful."
- TinaVerra123, Fremont, CA


header 3 icon Second Excellent Job

"This is the second house we have hired Cross Electric to fix difficult problems. They are professional, know the code and will suggest the right way to do the job. They knew our building inspector who had a high regard for their work. Our work had to be done in stages because some of the finish work depended on other contractors. They were flexible and able to meet our scheduling needs. They are reliable, professional, efficient, knowledgeable and very, very nice people who are a pleasure to get to know. We are very happy with the job and will use them again for any future electrical needs."
- kristinedmark, Fremont, CA


header 3 icon Hardworking!

"If you want an electrician who is honest, dependable and hardworking, then Doug Cross is your man. He and his crew, in this family-owned business, arrive on time, get the work done and then clean up before they leave. And, if there are any problems or questions about your job, wife Cathy Cross will keep in touch with you by phone or email. Great people, fair price, excellent work!"
- John & Maureen Hart, Fremont, CA


header 3 icon Rewire

"Doug was recommended to us by the contractor that remodeled our 100 yr old house. He rewired our entire house. He did an exceptional job. I would highly recommend him. He also did some wiring work at my office. He is now coming back to add some lights to my kitchen, and back to my office to work on my ceiling lights."
- Judy


header 3 icon Reliable and Responsible!!

"Happy to say that they made the remodel of my kitchen much less stressful, knowing that we could count on Doug and Cathy of Cross Electrical. We called them back to add lighting in family room after that! They are trustworthy, knowledgeable, upfront about costs, and made suggestions that prevented us from having to "over-think" our situation. I would definitely refer and use their services again!"
- LB Fremont


header 3 icon Great and honest work!

"I owned a business located in an older building and needed some electrical work done. Doug Cross came out and performed fantastic service more than once and was available for emergency work as well. His honesty and integrity came through brilliantly. I would recommend him in a heartbeat!"


header 3 icon Cross Electrical - Great work

"Cross Electrical Inc. is a very reliable company. They are very courteous and helpful. They are knowledgeable in their field and very fair priced. I would definitely recommend their services because I know the job would be done properly and on time by extremely nice people that you would be proud to recommend to all of your friends, family & associates. I know I have."




Press - Irvington District News


header 3 icon Cross Electrical


When Kaiser Adeni was having an ongoing problem with an electrical GFI (ground fall interrupter) in his Fremont home, he did what most of us do. He searched the Yellow Pages for an electrical contractor. But Adeni was startled when he was told that the repair would cost $500 and they would have to rip out a wall to determine the problem.

Luckily for Adeni, a neighbor recommended he call Cross Electrical instead. He did, and owners Doug and Cathy Cross responded promptly! Says Adeni happily, “He came in, and in just half an hour he had fixed the problem!” The cost…around $75 only! Adeni has since used Cross Electrical to install new lighting fixtures and says without hesitation, “We would use them again and again. We like his work. And he’s very reliable and cost-effective.”

After five years in the business, Cross Electrical has a long list of happy, satisfied customers. As Cathleen Cross says, “We are a small shop with big, big service!” Doug Cross has 27 years of experience as an electrician and is an expert at trouble-shooting. Says Doug Cross, “I like being able to interact with people. You can do that more when you have your own business. And I also love the appreciation people have for my work!" Cross Electrical is based in Fremont, but Doug Cross and his team will travel where there is work. They have undertaken projects in San Jose, Dublin, Los Altos and as far north as San Rafael.

“A lot of our referrals come from existing customers,” says Cathleen Cross. Cross Electrical does do a small amount of commercial work, but 90% of their jobs are residential. Cross explains that they give customers a one-hour window of time when they make a service appointment. This is a rarity in the service business and their dependability is appreciated. “I think that’s why we have a great following,” says Cathleen Cross. “We respect people’s time and we do a great job.”

Pat Crain of Pleasanton agrees. Cross Electrical did work on her custom home in 2005 and has since returned to do additional work like installing extra outlets, a motion detector and under-cabinet lighting to name a few. “They were very pleasant to deal with,” says Crain. “He (Doug Cross) knew exactly what he was doing and they followed up on all the work.”

Cross Electrical undertakes a wide variety of projects related to all aspects of electrical work or repairs. From major electrical design and installation to new service upgrades, installing and replacing panels, etc. Doug Cross adds that they also work with property managers of apartment complexes and are on the list of preferred providers at many locations. Cross Electrical is well-versed in all kinds of electrical work, including new construction and maintenance. They offer prompt, courteous service and give free estimates. Cathleen Cross manages the office and maintains the books, keeping the business running smoothly. “We keep the overhead low so we can pass on the benefits to the customers,” she explains. They offer prompt, courteous service and give free estimates.

For the past six months Cross Electrical has also worked with KitchenWorks, one of the largest kitchen remodeling contractors in Northern California. “We use Cross Electrical because of their professionalism, attention to detail and their reasonable prices. They’ve always shown up on time, shown up when asked, and done whatever it takes to get the job done…with a can-do attitude!” says Bob Highbaugh, construction manager at KitchenWorks. On his part Doug Cross expresses how much he enjoys working on their projects. “ We meet with their clients and discuss their lighting options. I like the freedom that KitchenWorks gives me and I like their finished product. It’s good to be associated with them,” says Cross.

Among other notable jobs, Cross Electrical has also installed solar panels for the Fremont and Hayward City Halls and done electrical work for Foothill and De Anza College.

The Cross couple are also very involved with their community and their church. Cross Electrical illuminated the altar at Our Lady of Guadalupe Church in Fremont and also designed the dramatic look of the score-board at Moreau Catholic High School in Hayward. Among others, the couple has also donated time and work to the Sisters of the Holy Family. Cathleen Cross mentions that their commitment to their faith and their work co-exists together. “Our motto is 'Bringing out the light within’,” says Cross with true conviction!

Philippa Coelho